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Core Values
Vision
Creating opportunities of contacts between cultures and civilization and developing the growth of local cultures and talents with the aim of promoting better understanding amongst cultures.
Mission
We are committed to provide excellent services and pleasant ambience to satisfy and delight all our customers. Together, we work in trust, harmony, and integrity so that all of us can be proud of being a member of Kinokuniya.
Core Values
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Professionalism
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Spirit of Kaizen
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Service Excellence
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Pleasant Ambience
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Welfare for Employees
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Integrity
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Trust
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Harmony
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Finest Range of Titles
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Competitive Pricing
Corporate Philosophy
The Company is like a stage. Books and information products are like actors and actresses. Staff are like producers and directors, and customers are like the audience. Once the customers come into contact with Kinokuniya, their theatrical experience begins.
To receive a standing ovation from the customers, the Company must provide a well-designed stage. The staff must provide clear directions to the actors and actresses and they must ensure all props are in place. Actors and actresses are well cared for that they can perform their very best before the audience.
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